The Royal Sands Resort & Spa All Inclusive - Cancun

ex. The Royal Sands

Blvd.Kukulcan Km. 13.5 , Hotel Zone 32, Cancun, Mexico, 77500show map
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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Mexico

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Overview

The Royal Sands is a fine accommodation choice in Cancun. The interior of Royal Sands Resort & Spa All Inclusive hotel is a blend of a pleasant atmosphere with a Mayan style. Among the various facilities of this property you will also find a free carpark, a lift and a beauty salon.

A stunning white beach is close to the hotel, set in the centre of a marina area. The property is located within a walking distance of Mayan Museum of Cancun and Avenida Kukulkan.

A museum and archaeological sites are not far from the accommodation.

Cancun International airport can be reached in 20 minutes by car from The Royal Sands.

Rooms

The non-smoking rooms are equipped with satellite television, pay television and coffee/tea making machines. Guests can enjoy rooms with spectacular views of the sea. A microwave oven, a stove and a toaster are also provided.

Eat & Drink

A delicious breakfast is served every morning. The full service restaurant offers meals of seafood cuisine. The bar's menu includes snacks and sushi as well as refreshing drinks. Serving a wide range of dishes, Puerto Madero Cancun and Fantino can be reached within 10 minutes’ walk.

A full breakfast is served and charges are applicable. 

Services

The Royal Sands provides 24-hour security, concierge service and turndown service.

Relax

The impressive hotel offers a lap swimming pool and a Jacuzzi, a hot tub, a sauna and a poolside bar for an enjoyable stay. For active guests, there are a gym, aquafit and aerobics classes at the hotel.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Private parking is possible on site for free.

Number of floors:   8.  Number of rooms:   340.

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Facilities
Free Wi-Fi

Free Wi-Fi in public areas

Parking

On-site car park

24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Babysitting

Babysitting/Child services

Swimming pool

Outdoor swimming pool

Air conditioning

Individual air conditioning

Facilities for kids

Children's play area

Children's pool

Kids club

Cots

Private beach

Sports & Fitness

  • Fitness centre
  • Scuba diving
  • Canoeing
  • Sailing
  • Aqua fitness
  • Water skiing
  • Tennis court
  • Volleyball
  • Golf course
  • Table tennis
  • Aerobics

Services

  • Paid airport shuttle
  • 24-hour room service
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Tours/Ticket assistance
  • Medical facilities service
  • Wake up service
  • Shops/Commercial services
  • Bell staff/Porter

Dining

  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Buffet breakfast

Business

  • Meeting room
  • Business services

Children

  • Cots
  • Babysitting/Child services
  • Children's pool
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • Garden view
  • Ocean view
  • Lagoon view

Room features

  • Individual air conditioning
  • In-room safe
  • Mini-bar
  • Sitting area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Turndown service
  • Dining table
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub shower combination
  • Hair dryer
  • Free toiletries

Self-catering

  • Kitchenette
  • Cookware/ Kitchen utensils

Media

  • Internet television
  • DVD player
  • Free local telephone calls
  • CD player
  • AM/FM alarm clock
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Good to know
Check-infrom 16:00-23:59FREECheck-outuntil 11 amFREE
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • City landmarks
Kukulcan MallKukulcan Mall1400 ft
Backstage TheatreBackstage Theatre1000 ft
Avenida KukulkanAvenida Kukulkan1600 ft CancunMexico
Kukulcan Plaza Kukulcan Plaza 1400 ftBlvd. Kukulcan km 13 Zona Hotelera
Museo Sensorial del TequilaMuseo Sensorial del Tequila1500 ftBlvd. Kukulcan km 12.5, zona hotelera En El Segundo Piso de la Tienda la Europea
Playa MarlinPlaya Marlin2200 ft CancunMexico
Culinary Center: Restaurant and Cooking SchoolCulinary Center: Restaurant and Cooking School2300 ftRetorno del Rey #36, Zona Hotelera Ritz-Carlton, Cancun
Cancun Convention Center Cancun Convention Center 4300 ftBlvd. Kukulcan Km 9, Zona Hotelera
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The City NightclubThe City Nightclub2.6 mi
El Rey mayan ruinsEl Rey mayan ruins2.7 mi
Cancun Convention CenterCancun Convention Center2.7 mi
La Isla Shopping MallLa Isla Shopping Mall4300 ft
Mayan MuseumMayan Museum1.7 mi
La Isla Shopping VillageLa Isla Shopping Village4400 ftBlvd Kukulkan km 12.5 Zona Hotelera
Luxury Avenue CancunLuxury Avenue Cancun1.5 miHotelera Blvd Kukulcan Km. 13 Zona
Plaza la Fiesta Plaza la Fiesta 1.5 miBlvd. Kukulcan, Km 9, Zona Hotelera
Museo de Arte Popular Mexicano Museo de Arte Popular Mexicano 1.5 miBlvd. Kukulcan Km 4 Hotel Zone
Museo Maya de CancunMuseo Maya de Cancun1.8 miHotelera Cancun Quintana Roo Blvd. Kukulcan Km 16. 5 Esq. Gucumatz
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Getting around
Airports
Cancun International (CUN)8.3 mi
Playa Del Carmen (PCM)38.7 mi
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Reviews
8.0
FabulousBased on  26  reviews
  • 3.8
    Guest rating

    This hotel is not worth the all inclusive pricing. The food and beverages were so terribly poor quality that we ended up paying to eat elsewhere. E.G. pizzas served were microwaved frozen pizzas. When we did order room service on 2 occasions, it took 1 1/2 hours to arrive, despite ordering juice, bread and cereal. Our finished room service trays were then left outside our room for 3 days before staff took it away. The pool area was rowdy, unclean and the behaviour of other guests significantly affected our enjoyment e.g. chairs pulled into pool and left floating, parents skulling drinks and doing shots (and yelling, egging each other on) in the pool bar with their children in floaties watching on. There was clearly intoxicated people yelling and screaming all afternoon in the pool and at the pool bar, however they continued to be served alcohol. Don't get me wrong- I enjoy drinking- but the behaviour was crude, unsafe and obnoxious. I would therefore not recommend staying here if you had children, and I would also not stay here as a couple (as we were)!

  • 10.0
    Exclusive

    all was graet

  • 7.0
    Very good

    Spacious one bedroom suite with large balcony. Good family hotel but not so much for a solo traveler.

    No room service, no laundry service

  • 9.6
    Exclusive

    It was a great stay ! We loved the hotel location. Close to stores and malls and right on the beach ! The staff were friendly and responsive. The rooms were very clean. Kitchen was in excellent condition and all appliances worked perfectly ! I highly recommend it.

  • 10.0
    Exclusive

    Outstanding service thorughout the trip. We really enjoyed the entire facility. The in house travel agent at Thomas Moore was incredibly helpful with trips around the area and coordinting transport to and from the airport. The in house concierge was very helpful in identifying the sights to see as well as coordinating reservations at numerous restaurants. I highly recommend this resort!

  • 9.2
    Superb

    The hotel has good facilities, there are resturens and market inside it and you don't need to go out and search for one which is great because in Cancun hotel zone every hotel is far from the other and there's not really a center.

  • 10.0
    Exclusive

    The Royal Sands is such a great place - right on the beach, lovely views from the balcony, great restaurant, great travel service on the premises, helpful and friendly staff. Vacationing there is always a pleasure

    I had some rainy days thanks to a tropical storm --- but we can't control mother nature!

  • 3.8
    Guest rating

    This hotel is not worth the all inclusive pricing. The food and beverages were so terribly poor quality that we ended up paying to eat elsewhere. E.G. pizzas served were microwaved frozen pizzas. When we did order room service on 2 occasions, it took 1 1/2 hours to arrive, despite ordering juice, bread and cereal. Our finished room service trays were then left outside our room for 3 days before staff took it away. The pool area was rowdy, unclean and the behaviour of other guests significantly affected our enjoyment e.g. chairs pulled into pool and left floating, parents skulling drinks and doing shots (and yelling, egging each other on) in the pool bar with their children in floaties watching on. There was clearly intoxicated people yelling and screaming all afternoon in the pool and at the pool bar, however they continued to be served alcohol. Don't get me wrong- I enjoy drinking- but the behaviour was crude, unsafe and obnoxious. I would therefore not recommend staying here if you had children, and I would also not stay here as a couple (as we were)!

  • 6.6
    Good

    Zimmer war gut, auch sauber

    Essen war nicht berauschend, Kellner wollen immer Trinkgeld obwohl lt. Buchung Trinkgeld inklusiv ist. In allen Räumen ist die Klimaanlage viel zu kalt eingestellt

  • 8.8
    Superb

    - direkt am schönen Strand - früher Check In war möglich - super WLAN - schönes dazugehöriges Hacienda-Restaurant nutzbar (Flucht vor Massentourismus)

    - sogenannte "Juniorsuite" hat einen Minibalkon ohne separate Sitzmöbel - jegliches Grün in der Anlage fehlt - auf US-Massentourismus eingestellt

  • 6.6
    Good

    All-Inclusive Hotel mit Massenbetrieb all seinen Nachteilen: Insbesondere bei Early Check-In und Late Check-Out sehr unflexibel.

  • 5.4
    Guest rating

    Lage, Strand, Meer, Poolbar, Service am Strand

    Service an der Reception, Bellboy geht garnicht, sehr schlecht organisiert, langer Weg zu den Zimmern, Samstag muss man in ein anderes Zimmer umziehen(komisch aber gut organisiert)

  • 10.0
    Exclusive

    Tolles Haus, sehr freundliches Personal. Wir haben uns selten so wohl gefühlt und werden in jedem Fall wieder kommen.

  • 8.2
    Fabulous

    Очень достойная еда в ресторанах, отель отличный, достаточно большой пакет услуг и магазины и турагентство и аренда машин, лучше всё брать в отеле - цена немного дороже, но зато гарантия, что не обманут

    Мексика - это американский Египет, делать там нечего, кроме отельного отдыха. Все они говорят на испанском и даже в отеле персонал на 70% говорит на испанском и английского не знает. А если и знают, то это какой то их английский, тяжело воспринимаемый.

  • 7.0
    Very good

    Вид из номера на море

    Отель очень большой. При этом на территории отеля всего один ресторан с небогатым выбором блюд. До других ресторанов нужно ехать на шатле, но места в автобусе нужно бронировать, о чем не предупреждали. Номер с весьма небогатым оснащением. К моменту заселения не был готов. Подготовили только после 3 напоминаний. Постоянно пугают штрафами за утерю чего-нибудь. Напрягает недоверие к клиентам - в ресторане по три раза спрашивают номер комнаты, фамилию, требуют подпись в нулевом чеке.

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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Mexico

Use Badge
Good to know
Check-infrom 16:00-23:59FREECheck-outuntil 11 amFREE
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Cancun International (CUN)8.3 mi
Playa Del Carmen (PCM)38.7 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
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