The Royal Sands Hotel - Cancun

Kukulcan Blvd. Km 13.5, Cancun, Mexico, 77500  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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The Royal Sands Hotel - Cancun

Free Wi-Fi

Free Wi-Fi in public areas

Parking

On-site parking

Luggage storage
24-hour

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Swim-up bar

Cafe

Snack bar

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Heated swimming pool

Overview

The 5-star The Royal Sands Hotel enjoys its location close to the beach. The Royal Sands Hotel has been welcoming guests to its modern rooms since 2000.

The property lies within 1350 meters from La Isla Shopping Village. There are nightclubs, an oceanarium and restaurants in the area.

A mall and a shopping village are also set close by.

The Royal Sands Hotel is within a 20-minute drive to Cancun International airport.

Rooms

The Royal Sands Hotel features rooms with an unique interior and a breathtaking view of the lagoon. Room facilities include a microwave, a dishwasher and a fridge as well as a pillow-top mattress, foam pillows and a pillow menu.

Eat & Drink

Guests can unwind in the poolside restaurant, which serves special seafood cuisine. The spacious swim-up bar features a pool table and a terrace. Servring a selection of food Fantino and Puerto Madero Cancun are placed a 10-minute walk away.

A full breakfast is served and charges are applicable. 

Services

Guests can rent bicycles and cars at the hotel.

Relax

A health club, a spa area and a treatment room are offered for relaxation. A gym, aquafit and aerobics classes as well as snorkeling, water skiing and sailing are available on the premises.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Private parking is possible on site for free.

Number of floors:   8.  Number of rooms:   340.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi in public areas
  • On-site parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Exterior corridors
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Scuba diving
  • Canoeing
  • Sailing
  • Aqua fitness
  • Water skiing
  • Outdoor tennis court
  • Volleyball
  • Golf course
  • Table tennis
  • Aerobics

Services

  • Paid airport shuttle
  • 24-hour room service
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Wake up service
  • Shops/Commercial services
  • Bell staff/Porter

Dining facilities

  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Swim-up bar
  • Poolside snack bar
  • Beach bar
  • Snack bar
  • Coffee/Tea in lobby

Meeting facilities

  • Conference room
  • Business services

Children's facilities

  • Cribs/ Baby cots
  • High chairs
  • Paid babysitting/ Child services
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Leisure facilities

  • Heated swimming pool
  • Outdoor swimming pool
  • Beach access
  • Beach towels
  • Sun loungers
  • Umbrellas
  • Entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Facial
  • Treatment room
  • Beauty treatment
  • Body wraps
  • Back massage
  • Full body massage
  • Foot massage

Room view

  • Sea view
  • Ocean view
  • Lagoon view

Room facilities

  • In-room air conditioning
  • In-room safe
  • Paid mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Dining table
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Bath/ Shower
  • Hair dryer
  • Room toiletries

Self-catering

  • Kitchenette
  • Cookware/ Kitchen utensils

Bedroom

  • Premium bedding
  • Pillow menu
  • Pillow top mattress

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • DVD player
  • Free local telephone calls
  • CD player
  • AM/FM alarm clock

Room decor

  • Blackout curtains

Policies

CHECK-IN / CHECK-OUT

Check-in from 4 pm FREE
Check-out until 11 am FREE

Pets

Pets are not allowed.

How to reach hotel

hotel The Royal Sands Hotel - Cancun Cancun location
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Hotel Address:

Kukulcan Blvd. Km 13.5, Cancun, Mexico, 77500

Get directions
City Center
  • Cancun
    6.7 mi
Airports
Beaches
  • Playa Marlin
    2200 ft
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  11 am
  • Number of floors:
    8
  • Number of rooms:
    340

Hotel Awards

MexicanHOTEL AWARDSRecommendedCancunThe Royal Sands

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Mexico

Use Badge

Rooms and availability

Large One-Bedroom Suite
Sea view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • Safe deposit box
  • Balcony
  • Work desk
  • Seating area
  • Ironing facilities
  • Living room
  • Dressing area
  • Ceiling fan
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Bedding:Luxury linens
  • Pillow top mattress
  • Dining:Coffee/tea maker
  • Dining area
  • Kitchen unit
  • Microwave
  • Toaster
  • Refrigerator
  • Stove
  • Dishwasher
  • Media:Television
  • Wake up service
  • Stereo
  • DVD player
Room Description:

Opening to a large balcony with sea views, this suite measures 881 ft². The master bedroom has a king size bed, slip into the pillow top bed with premium bedding for a good night's rest. The private bathroom has a shower/tub combination, as well as a hair dryer. Complimentary high-speed wireless Internet access keeps you connected, and the flat-screen TV and DVD player provide entertainment. The private fully-equipped kitchen is stocked with a full-sized refrigerator/freezer, a stove, dishwasher, microwave, toaster and a coffee maker. Air conditioning, a ceiling fan and a separate dining & living room with two single Murphy beds are among the conveniences offered. This room is Non-Smoking. Amenities - One bedroom with a king size bed - One private bathroom with a shower/tub combination - Fully-equipped kitchen (fridge, stove, oven, dishwasher, microwave, toaster, coffee maker) - Spacious living room with two single Murphy b

The Royal Sands photos Room
Standard Double Room
Sea view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Bathtub
    • + More
  • General:Free internet access
  • 24-hour room service
  • Terrace
  • Balcony
  • Seating area
  • Ironing facilities
  • Tiled/marble floor
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Bathroom for disabled
  • Hair dryer
  • Towels
  • Laundry basket/clothes hamper
  • Toilet
  • Dining:Mini-bar
  • Dining area
  • Kitchen/Kitchenette
  • Microwave
  • Fridge
  • Media:Cable/satellite TV
  • Wake up service
  • DVD player
  • CD player
  • Radio
Room Description:

Standard|Double Standard Room - All Inclusive

The Royal Sands photos Room
Standard Beachfront Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Balcony
    • Air conditioning
    • + More
  • General:Seating area
  • Ironing facilities
  • Tiled/marble floor
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Dining:Microwave
  • Media:TV
  • Wake up service
  • DVD player
  • CD player
  • Radio
The Royal Sands photos Room ONE-BEDROOM SUITE
One-Bedroom Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 King-size bed and 2 Single beds, Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Bathtub
    • + More
  • General:Free internet access
  • Safe deposit box
  • Terrace
  • Balcony
  • Seating area
  • Ironing facilities
  • Tiled/marble floor
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Bathroom for disabled
  • Hair dryer
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Dining area
  • Kitchen/Kitchenette
  • Microwave
  • Refrigerator
  • Kitchenware
  • Oven
  • Media:Cable/satellite TV
  • Wake up service
  • DVD player
  • Radio
Room Description:

Suite|One Bedroom Suite All Inclusive

The Royal Sands photos Room
One-Bedroom Beachfront Suite
  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Balcony
    • Air conditioning
    • + More
  • General:Seating area
  • Ironing facilities
  • Tiled/marble floor
  • Connecting room
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Bedding:Sofa
  • Dining:Dining area
  • Microwave
  • Toaster
  • Refrigerator
  • Kitchenware
  • Oven
  • Media:TV
  • Wake up service
  • DVD player
  • CD player
  • Radio
Room Description:

This suite features a balcony, microwave and DVD player.

Two-Bedroom Suite
  • Max occupancy:

    6 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Media:Television
  • Radio
Room Description:

Suite|SUITE TWO BEDROOMS

Junior Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • Bathroom:Hair dryer
  • Dining:Kitchen
  • Microwave
  • Fridge
  • Media:Radio
Room Description:

Junior Suite|Junior Suite All Inclusive

Oceanfront Junior Suite
  • Max occupancy:

    2 persons

  • Check Prices
  • General:Terrace
Room Description:

With spectacular oceanfront views and an exclusive designated beach cabana, these impressive 323 sq. ft. (39 m2) suites include a myriad of luxurious amenities, as well as a walkout terrace providing direct access to the beach

Standard One-Bedroom Flat
Sea view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Free internet access
  • Safe deposit box
  • Balcony
  • Seating area
  • Ironing facilities
  • Dressing area
  • Ceiling fan
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Bedding:Luxury linens
  • Pillow top mattress
  • Dining:Coffee/tea maker
  • Microwave
  • Toaster
  • Mini-refrigerator
  • Media:Television
  • Wake up service
  • Stereo
  • DVD player
Room Description:

Opening to a balcony with sea views, this room measures 437 ft² and has two double beds. Slip into the pillow top bed with premium bedding for a good night's rest. The private bathroom has a shower/tub combination, as well as a hair dryer. Complimentary high-speed wireless Internet access keeps you connected, and the flat-screen TV and DVD player provide entertainment. A coffee/tea maker, microwave, toaster, and a mini-fridge are supplied. Climate control, air conditioning and a ceiling fan are among the conveniences offered. This room is Non-Smoking. Amenities - One bedroom with two double beds - One private bathroom with shower/tub combination - TV, DVD, sound system, telephones, hairdryer - Wake up clock and wakeup call service - Iron and ironing board - Closet - Mini fridge, microwave, toaster and coffee maker - Small Juliette balcony with sea views - Cribs and babysitting service (prior r

Family Suite
  • Max occupancy:

    2 persons

  • Check Prices
Master Room
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
The Royal Sands photos Room
Master Two-Bedroom Suite
Sea view
  • Max occupancy:

    6 persons

  • Bed type:

    2 Single beds, 1 Double bed, 1 Super King-size bed, 2 Double beds and 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • 24-hour room service
  • Terrace
  • Balcony
  • Work desk
  • Seating area
  • Ironing facilities
  • Living room
  • Dressing area
  • Ceiling fan
  • Tiled/marble floor
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Bathroom for disabled
  • Hair dryer
  • Bathrobe
  • Towels
  • Laundry basket/clothes hamper
  • Toilet
  • Bedding:Luxury linens
  • Sofa
  • Pillow top mattress
  • Dining:Mini-bar
  • Coffee/tea maker
  • Dining area
  • Kitchen/Kitchenette
  • Microwave
  • Toaster
  • Refrigerator
  • Kitchenware
  • Stove
  • Oven
  • Dishwasher
  • Media:Cable/satellite TV
  • Wake up service
  • Stereo
  • DVD player
  • CD player
  • Radio
Room Description:

Opening to a large balcony with sea views, this room measures 1516 ft². The main bedroom has a king size bed, slip into the pillow top bed with premium bedding for a good night's rest. The two private bathrooms have a shower/tub combination, as well as a hair dryer. Complimentary high-speed wireless Internet access keeps you connected, and the flat-screen TV and DVD player provide entertainment. The private fully-equipped kitchen is stocked with a full-sized refrigerator/freezer, a stove, dishwasher, microwave, toaster and a coffee maker. The second bedroom has two double beds, small Juliet balcony, coffee/tea maker, toaster, microwave, and a mini-fridge. Air conditioning, a ceiling fan and a separate dining and living room with two single Murphy beds are among the conveniences offered. This room is Non-Smoking. Amenities - Two-bedroom master suite - Two private bathrooms - Fully-equipped kitchen (fridge, stove, oven, dishwasher, micr

The Royal Sands photos Room
Master Two-Bedroom Beachfront Suite
  • Max occupancy:

    6 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Balcony
    • Air conditioning
    • + More
  • General:Seating area
  • Ironing facilities
  • Tiled/marble floor
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Bedding:Sofa
  • Dining:Dining area
  • Microwave
  • Toaster
  • Refrigerator
  • Kitchenware
  • Oven
  • Media:TV
  • Wake up service
  • DVD player
  • CD player
  • Radio
Master One-Bedroom Suite
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Balcony
    • + More
  • General:Living room
Room Description:

Exceptionally spacious, these 646 sq. ft. (60 m2) suites include a separate bedroom and living room some have a private balcony, and upgraded amenities

Deluxe Villa
  • Max occupancy:

    2 persons

  • Check Prices
Private Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Standard|Double Standard Room - All Inclusive ->Private Rate

Private One-Bedroom Suite
Sea view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • Safe deposit box
  • Balcony
  • Work desk
  • Seating area
  • Ironing facilities
  • Living room
  • Dressing area
  • Ceiling fan
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Bedding:Luxury linens
  • Pillow top mattress
  • Dining:Coffee/tea maker
  • Dining area
  • Kitchen unit
  • Microwave
  • Toaster
  • Refrigerator
  • Stove
  • Dishwasher
  • Media:Television
  • Wake up service
  • Stereo
  • DVD player
Room Description:

Opening to a large balcony with sea views, this suite measures 881 ft². The master bedroom has a king size bed, slip into the pillow top bed with premium bedding for a good night's rest. The private bathroom has a shower/tub combination, as well as a hair dryer. Complimentary high-speed wireless Internet access keeps you connected, and the flat-screen TV and DVD player provide entertainment. The private fully-equipped kitchen is stocked with a full-sized refrigerator/freezer, a stove, dishwasher, microwave, toaster and a coffee maker. Air conditioning, a ceiling fan and a separate dining & living room with two single Murphy beds are among the conveniences offered. This room is Non-Smoking. Amenities - One bedroom with a king size bed - One private bathroom with a shower/tub combination - Fully-equipped kitchen (fridge, stove, oven, dishwasher, microwave, toaster, coffee maker) - Spacious living room with two single Murphy b

Private One-Bedroom Flat
Sea view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Free internet access
  • Safe deposit box
  • Balcony
  • Seating area
  • Ironing facilities
  • Dressing area
  • Ceiling fan
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Bedding:Luxury linens
  • Pillow top mattress
  • Dining:Coffee/tea maker
  • Microwave
  • Toaster
  • Mini-refrigerator
  • Media:Television
  • Wake up service
  • Stereo
  • DVD player
Room Description:

Opening to a balcony with sea views, this room measures 437 ft² and has two double beds. Slip into the pillow top bed with premium bedding for a good night's rest. The private bathroom has a shower/tub combination, as well as a hair dryer. Complimentary high-speed wireless Internet access keeps you connected, and the flat-screen TV and DVD player provide entertainment. A coffee/tea maker, microwave, toaster, and a mini-fridge are supplied. Climate control, air conditioning and a ceiling fan are among the conveniences offered. This room is Non-Smoking. Amenities - One bedroom with two double beds - One private bathroom with shower/tub combination - TV, DVD, sound system, telephones, hairdryer - Wake up clock and wakeup call service - Iron and ironing board - Closet - Mini fridge, microwave, toaster and coffee maker - Small Juliette balcony with sea views - Cribs and babysitting service (prior r

Deluxe Family One-Bedroom Room
Lagoon view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Bathtub
    • Balcony
    • + More
  • General:Internet access
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Connecting room
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Toiletries
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:LCD TV
  • Wake up service
  • iPod docking station
  • Radio
Room Description:

Rolling with an entourage means you're going to need a few things to keep the band together – so they've included it all. Enjoy two connecting rooms - one bedroom with a king bed and another bedroom with two double beds. Lagoon view. Max Occupancy: 6 guests, including children (ages 4-17) & infants (0-3) 4 adults maximum. A maximum of 1 infant (ages 0 - 3) will be allowed to stay in the same room with 6 guests.  763 Sq. Ft. Amenities Include... - Double hydro spa tub in each room- Private bath with double showers- Balcony with two chairs and table- A mini bar with drinks the kids will like as well as a variety of adult  beverages (soda, bottled water, juice & domestic beer)- Liquor dispenser- LCD TV with satellite in each bedroom- Xbox 360, with a selection of DVD's & Xbox games available upon  request- Purified water- Rock Spa® bath amenities- L’Orea

Ocean Two-Bedroom Suite
Lagoon view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Private terrace
    • Private bathroom
    • Bathtub
    • + More
  • General:Work desk
  • Seating area
  • Ironing facilities
  • Living room
  • Bedding:Pillow menu
  • Dining:Coffee/tea maker
  • Dining area
Room Description:

This suite has seen a million faces and rocked them all. Two bedrooms: One bedroom with a king size bed and a second bedroom with two double beds. This suite includes a living area and dining area. Limited time only – this room now comes with your very own Personal Assistant. HIGHLIGHTS - Ocean or Lagoon view or Ocean and Lagoon view- Two bedrooms- 1,065 Sq. Ft.- Double hydro spa tub in each room- Private terrace with lounge chairs and chairs with a table- Bathroom scale- Espresso/American coffee maker- Nightly Petit Fours- Pillow menu- Aromatherapy- Exclusive beach bag (one per room / per stay) PERSONAL ASSISTANT SERVICES - Personal Assistant (7am-11pm)- Ironing Service (2 items per person/per stay)- Express Luggage Delivery- Complimentary Shoe Shine- Spa Tub Preparation (with 24-hour notice)- Personal Assistance with Reservations (on and off property)- Pr

The Royal Sands Location

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  • Museums
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  • General

Hover above the icons to see hotel photo and details.

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Places of interest

  • The City Nightclub2.6 mi
  • El Rey mayan ruins2.7 mi

Convention centers

  • Cancun Convention Center2.7 mi

Shopping areas

  • Kukulcan Mall1400 ft
  • La Isla Shopping Mall4300 ft

Monuments and Landmarks

  • Coco Bongo2.7 mi

Museums

  • Mayan Museum1.7 mi

Theaters

  • Backstage Theatre1000 ft

Golf courses and Country clubs

  • Cancun Golf Club at Pok-Ta-Pok3000 ft

Local attractions

  • Wet'n Wild Cancun2.6 mi
    Blvd Kukulkan Km. 25, Cancun
  • Plaza Isla2.6 mi
    Zona Hotelera, Cancun
  • Dolphinaris Cancun2.9 mi
    Blvd. Kukulkan km.25 Zona Hotelera, Cancun
  • Playa Delfines2.6 mi
    Cancun 77710Mexico
  • Forum Beach Cancun2.7 mi
    Blvd. Kukulcan km 9 Zona Hotelera, Cancun

Near the hotel

  • Playa Marlin2200 ft
    CancunMexico
  • Museo Sensorial del Tequila2700 ft
    Blvd. Kukulcan km 12.5, zona hotelera, Cancun
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  11 am
  • Number of floors:
    8
  • Number of rooms:
    340

Hotel Awards

MexicanHOTEL AWARDSRecommendedCancunThe Royal Sands

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Mexico

Use Badge

Cities nearby

The Royal Sands Reviews

Guest reviews are submitted by our customers after their stay at The Royal Sands

Average guest rating

8.2out of 10
Fabulous
Based on 21 reviews

Guest reviews

  • Couple
    3.8

    This hotel is not worth the all inclusive pricing. The food and beverages were so terribly poor quality that we ended up paying to eat elsewhere. E.G. pizzas served were microwaved frozen pizzas. When we did order room service on 2 occasions, it took 1 1/2 hours to arrive, despite ordering juice, bread and cereal. Our finished room service trays were then left outside our room for 3 days before staff took it away. The pool area was rowdy, unclean and the behaviour of other guests significantly affected our enjoyment e.g. chairs pulled into pool and left floating, parents skulling drinks and doing shots (and yelling, egging each other on) in the pool bar with their children in floaties watching on. There was clearly intoxicated people yelling and screaming all afternoon in the pool and at the pool bar, however they continued to be served alcohol. Don't get me wrong- I enjoy drinking- but the behaviour was crude, unsafe and obnoxious. I would therefore not recommend staying here if you had children, and I would also not stay here as a couple (as we were)!

  • Older travelers
    10.0

    all was graet

  • Single
    7.0

    Spacious one bedroom suite with large balcony. Good family hotel but not so much for a solo traveler.

    No room service, no laundry service

  • Family with children
    9.6

    It was a great stay ! We loved the hotel location. Close to stores and malls and right on the beach ! The staff were friendly and responsive. The rooms were very clean. Kitchen was in excellent condition and all appliances worked perfectly ! I highly recommend it.

  • Family with children
    10.0

    Outstanding service thorughout the trip. We really enjoyed the entire facility. The in house travel agent at Thomas Moore was incredibly helpful with trips around the area and coordinting transport to and from the airport. The in house concierge was very helpful in identifying the sights to see as well as coordinating reservations at numerous restaurants. I highly recommend this resort!

  • Group of friends
    9.2

    The hotel has good facilities, there are resturens and market inside it and you don't need to go out and search for one which is great because in Cancun hotel zone every hotel is far from the other and there's not really a center.

  • Single
    10.0

    The Royal Sands is such a great place - right on the beach, lovely views from the balcony, great restaurant, great travel service on the premises, helpful and friendly staff. Vacationing there is always a pleasure

    I had some rainy days thanks to a tropical storm --- but we can't control mother nature!

  • Couple
    3.8

    This hotel is not worth the all inclusive pricing. The food and beverages were so terribly poor quality that we ended up paying to eat elsewhere. E.G. pizzas served were microwaved frozen pizzas. When we did order room service on 2 occasions, it took 1 1/2 hours to arrive, despite ordering juice, bread and cereal. Our finished room service trays were then left outside our room for 3 days before staff took it away. The pool area was rowdy, unclean and the behaviour of other guests significantly affected our enjoyment e.g. chairs pulled into pool and left floating, parents skulling drinks and doing shots (and yelling, egging each other on) in the pool bar with their children in floaties watching on. There was clearly intoxicated people yelling and screaming all afternoon in the pool and at the pool bar, however they continued to be served alcohol. Don't get me wrong- I enjoy drinking- but the behaviour was crude, unsafe and obnoxious. I would therefore not recommend staying here if you had children, and I would also not stay here as a couple (as we were)!

How to reach hotel

hotel The Royal Sands Hotel - Cancun Cancun location
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Hotel Address:

Kukulcan Blvd. Km 13.5, Cancun, Mexico, 77500

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City Center
  • Cancun
    6.7 mi
Airports
Beaches
  • Playa Marlin
    2200 ft
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  11 am
  • Number of floors:
    8
  • Number of rooms:
    340

Hotel Awards

MexicanHOTEL AWARDSRecommendedCancunThe Royal Sands

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Mexico

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